Privacy Policy

Last updated: 12/06/2026

This Privacy Policy explains how Premier Car Care collects, uses and protects your personal information when you use our website, contact us, complete a form, or make an enquiry about our garage services.

Our website address is:

Home

Who We Are

Premier Car Care is a local garage providing vehicle servicing, repairs, diagnostics, MOT preparation and general vehicle maintenance.

Business name: Premier Car Care
Website: https://premiercarcare.biz
Telephone: 01952 825225
Address: Tan Bank, Newport, TF10 7LJ
Email: pccpcc85@yahoo.com

For the purposes of UK data protection law, Premier Car Care is the data controller for the personal information we collect and use.

What Personal Information We Collect

We may collect personal information when you contact us, complete a form on our website, call us, email us, or ask us about our services.

This may include:

Your name
Your phone number
Your email address
Your vehicle registration
Details about your vehicle
The service or repair you are interested in
Any message or enquiry you send to us
Basic website usage information, such as pages visited, browser type and IP address

We only collect information that is relevant to your enquiry, booking or use of our website.

How We Use Your Information

We may use your personal information to:

Respond to your enquiry
Contact you about your vehicle
Arrange bookings or appointments
Provide servicing, repairs, diagnostics or MOT preparation
Give advice, quotes or estimates
Keep records of enquiries, bookings and work carried out
Manage our website and improve our services
Meet legal, accounting or business record requirements

We do not sell your personal information.

Lawful Basis for Using Your Information

Under UK data protection law, we must have a lawful reason for using your personal information.

We may use your information because:

It is needed to respond to your enquiry or provide a service you have requested
It is needed to take steps before entering into a service agreement
We have a legitimate business interest in managing customer enquiries, bookings and garage services
We need to comply with legal, accounting or business obligations
You have given consent, where consent is required

Contact Forms

If you complete a contact form on our website, we collect the information you provide in the form.

This may include your name, phone number, email address, vehicle registration, selected service and message.

We use this information to respond to your enquiry and provide the information or service you have requested.

Please avoid sending unnecessary sensitive information through website forms.

Comments

Our website may not use public comments. If comments are enabled and you leave a comment, we may collect the information shown in the comments form, along with your IP address and browser user agent string to help detect spam.

Media Uploads

If you upload images to the website, you should avoid uploading images that contain embedded location data, such as EXIF GPS data.

Visitors to the website may be able to download and extract location data from images uploaded to the website.

Cookies

Our website may use cookies to help the site work properly and improve the user experience.

Cookies are small files stored on your device. Some cookies are necessary for the website to function, while others may help with analytics, security, spam protection or remembering user preferences.

If you leave a comment on our website, you may be able to opt in to saving your name, email address and website in cookies. These are for convenience so you do not have to fill in your details again when leaving another comment. These cookies may last for one year.

If you visit a login page, the website may set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.

If you log in, the website may set cookies to save login information and screen display choices. Login cookies usually last for two days, and screen option cookies may last for a year. If “Remember Me” is selected, login may continue for two weeks. When you log out, login cookies are removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie does not contain personal data and simply identifies the post ID of the article edited. It usually expires after one day.

You can control or delete cookies through your browser settings.

Embedded Content From Other Websites

Pages on this website may include embedded content, such as maps, videos, images, social media posts or other website content.

Embedded content from other websites behaves in the same way as if you visited that website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking and monitor your interaction with the embedded content, especially if you have an account with that website and are logged in.

Examples may include Google Maps, YouTube, social media platforms or other third-party services.

Analytics

We may use basic analytics tools to understand how visitors use our website.

Analytics may collect information such as pages visited, time spent on the website, device type, browser type and general location based on IP address.

This helps us improve the website and understand which pages are useful to visitors.

Who We Share Your Information With

We only share personal information where necessary.

This may include:

Website hosting providers
Email service providers
Contact form or spam protection services
IT support providers
Booking, payment or accounting providers, where used
Legal, regulatory or law enforcement authorities, if required by law

We do not sell your personal information to third parties.

How Long We Keep Your Information

We only keep your personal information for as long as necessary.

Contact form enquiries may be kept for a reasonable period so we can respond to your enquiry and keep a record of communication.

Customer and vehicle service records may be kept for longer where needed for business records, accounting, legal, warranty or insurance purposes.

If comments are enabled and you leave a comment, the comment and its metadata may be kept indefinitely so follow-up comments can be recognised and approved automatically.

If user accounts are enabled, we store the personal information users provide in their profile. Users can usually see, edit or delete their personal information at any time, except they may not be able to change their username. Website administrators can also see and edit that information.

When information is no longer needed, we will securely delete it or anonymise it.

Your Data Protection Rights

Under UK data protection law, you have rights over your personal information.

These may include the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information
Object to certain types of processing
Withdraw consent, where we rely on consent
Complain to the Information Commissioner’s Office

To use any of these rights, please contact us using the details below.

Where Your Data Is Sent

Website form submissions and visitor comments may be checked through automated spam detection services.

If third-party services are used, such as website hosting, email, maps, analytics or spam protection, some data may be processed by those providers in line with their own privacy terms.

How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

This may include secure website hosting, password protection, limited access to records, security plugins, email security and appropriate business processes.

No website or email system can be guaranteed to be completely secure, so please avoid sending unnecessary sensitive information through website forms.

Contact Us About Privacy

If you have any questions about this Privacy Policy or how your personal information is used, please contact:

Premier Car Care
Telephone: 01952 825225
Address: Tank Bank, Newport.
Email: pccpcc85@yahoo.com

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

ICO website: https://ico.org.uk
ICO telephone: 0303 123 1113

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.